Privacy policy of DMC Mekong IMAGE Travel & Events

Last updated: [April 14, 2025]

At DMC Mekong Image (https://dmcmekongimage.com), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Fill out a contact or inquiry form
Subscribe to our newsletter
Book or inquire about travel services
Communicate with us via email or other channels

This information may include your name, email address, phone number, nationality, travel preferences, and any other details relevant to your inquiry or booking.

We also collect certain non-personal information automatically when you visit our website, such as:

Your IP address
Browser type and version
Device type
Pages you visit and time spent on our site
Referral source (how you found us)

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide travel services
To personalize your travel experience and offer tailored itineraries
To improve our website and user experience
To send newsletters or promotional content (if you have opted in)
To comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

Our trusted travel partners and suppliers (hotels, guides, transport providers) strictly for the purpose of organizing your trip
Third-party service providers who assist us in operating our website (e.g., website hosting, email marketing services)
Authorities or legal entities when required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and usage patterns.

You can choose to disable cookies through your browser settings. However, some features of our site may not function properly without them.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Withdraw consent for future communications
Object to or restrict certain data processing activities

To exercise these rights, please contact us at info@dmcmekongimage.com.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal data.

8. Changes to This Policy

We reserve the right to update or change this Privacy Policy at any time. The latest version will always be posted on this page with the date of the last update.